Store Policies

Store Policies

Policies

  • Layaway – A payment period of 30 days will be considered on items valued at $500 and up.
  • Special Orders – Minimum of half of total order value required in order to place special orders. Remainder of balance to be paid when picking up item. Special order items are nonrefundable.
  • Hourly Labor Rate - $80/hour
  • Minimum labor charge - $20
  • Finished Service Bikes/Work Orders – We ask that customers pick up and pay for completed work order item(s) within 30 days of notification of their completion. Bikes left beyond 30 days are subject to storage charges.
  • Consignment/used bikes/trade-ins - We are not currently participating in consignment sales or trade-ins.
  • Returns – Items may be returned within 30 days for a full refund if brought back in new/unused condition with original packaging. Special orders and labor fees are nonrefundable.
  • Freight – all special order items are subject to freight charges. 
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